UU 206: The Data Driven Utility - Getting Started with Data Analytics
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This course will use the analytics value chain to define increasing levels of analytics capabilities and maturity for those who are getting started in data analytics.
Attendees will acquire:
- Understand utility examples of analytics use cases that correspond to the analytics value chain (business intelligence, statistical analysis through to prescriptive models, and process optimization).
- Understand the people, process, and technology maturity associated with these levels.
- Appreciate how to program governance, data quality, and builds vs. buy decisions parallel each of these steps.
Who should attend:
Utility personnel for gas, electric, or water utilities with an interest in beginning or maturing a data analytics program.
- Level(s) Within Organization: multi-unit director, unit manager, supervisor
- Functional Unit(s) Within Organization: Appropriate for all functional units with the organization
Prerequisite skills, knowledge, certifications: None
- For each level of analytics capabilities, attendees will understand the types of data-driven decisions available across different business domains (customer service, operations, asset management, etc.) for electric and water utilities.
- Attendees will gain an understanding of the people, process, and technology components representative for each level.
- Key concepts such as program governance, data quality, and build vs. buy will be explored.
- Awareness of the needed first steps to get started with data analytics.
- An understanding of the analytics value chain and examples of data-driven decisions, across domains, appropriate for each level.
- Identification of the people, process, and technology components representative of moving up the analytics value chain.