If you need additional assistance, please contact us at info@powergen.com
General
Hotel & Travel
It has come to our attention that unauthorized housing companies have been contacting POWERGEN attendees via email and phone and in general, misrepresenting themselves as an official housing vendor for POWERGEN.
The only official housing company for POWERGEN is Connections Housing. All other companies do not have any affiliation with POWERGEN. We highly caution you from engaging unauthorized companies because if/when issues arise, POWERGEN management does not have the ability to provide assistance in solving them.
Please report any unauthorized housing and travel solicitations to info@powergen.com
Clarion here with a friendly reminder to always remain vigilant in relation to any change of beneficiary requests when processing payments to us. Bad actors frequently target small businesses and use a variety of tactics, including typosquatting, in an attempt to appear more convincing. If you ever have any questions related to payment, changes in instructions from Clarion, or anything else, please always give us a call prior to issuing payment.
Registration
Please check with the US Embassy to learn whether you require a visa to enter the United States. We suggest you check regularly for the latest travel updates. At this time, we recommend you apply for a US visa as early as possible due to ongoing processing delays and longer wait times for visa appointments.
If you do require a visa, please access your registration through our Registration Resource Center, using your email address and your badge/registration number. You can then provide your details prior to printing your customized visa letter for your travel preparations.
Yes, we do.
POWERGEN is committed to providing a friendly, safe, and welcoming environment for all, regardless of gender, sexual orientation, ability, race, ethnicity, religion, national origin, or other protected characteristics. We expect all attendees, media, speakers, volunteers, venue staff, and exhibitors to help us ensure a safe and positive experience for everyone. This Code of Conduct outlines our expectations for behavior, as well as the consequences for unacceptable behavior. Be considerate, respectful, and collaborative. Refrain from demeaning, discriminatory, or harassing behavior and speech. Be mindful of your surroundings and of your fellow participants. Alert event venue security or POWERGEN staff if you notice a dangerous or harassing situation or someone in distress.
UNACCEPTABLE CONDUCT:
All who participate in the event deserve respectful treatment, regardless of the capacity in which they are attending. Unacceptable behaviors include: intimidating, harassing, abusive, discriminatory, derogatory, or demeaning conduct by any attendee, speaker, partner, exhibitor, or volunteer of the event or related event activities. POWERGEN defines harassment to include: offensive verbal comments related to gender, sexual orientation, race, religion, national origin, gender identity, or disability; use of nudity and/or sexual images in public spaces (including presentation slides); deliberate intimidation, stalking or unwelcome following; harassing photography or recording; sustained disruption of talks or other events; unwelcome physical contact or sexual attention. Attendees often combine professional activities with social interaction and while POWERGEN encourages such networking and strengthening of connections between participants, POWERGEN reserves the right to remove anyone whose social attentions become unwelcome to an attendee or exhibitor, who appears inebriated and who engages in conduct that interferes with the ability of other attendees and/or exhibitors to participate in and enjoy the event. Event participants are not permitted to bring firearms to the event.
CONSEQUENCES OF UNACCEPTABLE BEHAVIOR:
Unacceptable behavior will not be tolerated at the events whether by (including but not limited to) attendees, media, speakers, volunteers, organizers, venue staff, sponsors, or exhibitors. Anyone asked to stop unacceptable behavior is expected to comply immediately. POWERGEN, at its discretion, may bar those who violate this code from continued attendance or participation in some or all of the events, without refund of any fees paid, and may in appropriate circumstances bar violators of this code from attendance or participation of future events.
Sponsors / Exhibitors
We understand that you may be contacted by outside companies attempting to sell you exhibitor services, lead retrieval, hotel reservations, attendee lists, or more for the upcoming POWERGEN. Please rest assured, we never sell our exhibitor’s contact information – in fact, we follow strict data privacy regulations at Clarion Events, POWERGEN parent company.
These 3rd party companies will scrape event websites for exhibiting companies and research contact information in order to present themselves as show partners. Unless the email is coming from one of these addresses, it is a scam – and we ask that you please proceed with caution!
- @clarionevents.com (overall event updates and information)
- @clarionevents.com (lead retrieval)
- @livebuzz.co.uk (registration)
- @theexpogroup.com (booth set up, shipping, exhibit services)
- @connectionshousing.com (hotel)
Don’t be fooled by other parties using POWERGEN, Clarion Events name and/or logo – they are NOT affiliated with Clarion Events or POWERGEN. At the very least, prior to engaging with any of these outside companies, feel free to verify with your sales team representative, or check the prospective vendor’s rating at www.bbb.org.
Health & Safety
Our emergency plans are in place to keep everyone safe. If the fire alarm is triggered or an evacuation is required, you will hear sirens & clear instructional announcements, and event staff will help guide you to the nearest safe exit.
Please follow the evacuation safety steps below:
1. Be calm, courteous, and quiet.
2. Immediately evacuate the meeting area follow the evacuation plan posted on the wall.
3. Only use the stairs and exit doors. Do not use elevators or escalators.
We’ll provide safety information through our mobile app, signage throughout the venue, and event communications.
In the event of an emergency, our team is trained and ready to respond quickly. You will be notified via announcements or mobile app notifications with clear instructions. Evacuation routes are clearly marked, and event staff will be on hand to assist you.
If you've lost an item, please visit the event registration desk located on the East Upper Concourse (near Meeting Room 250) of the Salt Palace Convention Center. For any assistance during the event, you can also reach out to the nearest staff member or security personnel.
If you notice anything unusual or suspicious, please report it immediately. You can alert event staff or the in-house Guest Services Security line at 385-468-2220. We encourage everyone to stay vigilant and trust their instincts. Remember: If you see something, say something.
Yes, please review our code of conduct here.