How Utilities Can Prepare for a Digital-First World

Jan 26, 2022

Discover how your organization can navigate a digital transformation to improve operational efficiencies, strengthen customer relationships, and accelerate its road to net-zero.

Key Takeaways:

  • Navigate digital transformation to improve operational efficiencies and strengthen customer relationships.
  • Increase productivity, online and offline, with Salesforce Field Service.
  • Adapt to meet rising utility customer expectations by connecting utility customer service and engagement on a single, flexible platform.
  • Leverage automation to prioritize the essential job and save employees time.
  • Deliver digital-first personalized customer service on one connected platform.

Presented By: Susie Turk, Senior Director, Solution Engineering, Salesforce